Frequently Asked Questions

  • What sizes does the Hokki come in?

  • The Hokki stool comes in four separate fixed heights and in two height-adjustable sizes. Fixed height options are approximately 12”, 15”, 18” and 20”. Height-adjustable options are 15-19 ¾” or 19 ¾-26 ¾”. (Exact height and width dimensions can be found here.)

  • Is there a weight limit for the Hokki?

  • The Hokki stool is not recommended for individuals over 242 pounds.

  • Is the Hokki stool suitable for both children and adults?

  • Yes, the Hokki stool is an ideal choice for adults and children of all ages.

  • How stable is this stool?

  • The Hokki is incredibly stable, and is designed to promote flexibility and freedom of movement without tipping over. The base of the Hokki features a convex shape, allowing for a natural, 360-degree range of motion. Additionally, the foam seating surface offers an extra measure of safety for children. To learn more, we encourage you to visit our Safe & Stable page.

  • What is it made of?

  • The Hokki is constructed from friction-welded and highly scratch-resistant polypropylene that is both extremely lightweight and durable. The seat shell is crafted using a comfortable lightweight foam. All materials are sourced and manufactured with attention toward environmental impact and sustainability, and the Hokki is 100% recyclable.

  • Is the Hokki durable?

  • Yes, the Hokki is highly durable. The high-quality polypropylene from which the Hokki is manufactured is designed to stand up to considerable wear and tear while effectively resisting denting, scratching, or other damage.

  • Does it work on all flooring types?

  • Yes – the Hokki stool is designed to function on a wide range of flooring types, including hard wood, concrete, carpeting, epoxy, and other types of flooring. The slip-resistant soft base padding makes the Hokki an ideal choice for smooth, hard, and soft surfaces alike.

  • Will this scratch the flooring?

  • No. The Hokki stool is designed with high-quality base padding that effectively protects both the stool and your floors.

  • Will the Hokki stool slide on flooring?

  • The Hokki stool is designed to be remarkably slip-resistant, and will not slide on virtually any type of flooring, including smooth surfaces.

  • Is there a warranty on the Hokki?

  • Yes. Material tests are carried out in our own testing labs to ensure the utmost quality and durability of our products, and we provide a 10-year limited warranty.

  • How do I adjust the height on the Hokki+ height-adjustable model?

  • The adjustment mechanism can be released from all sides underneath the seat without having to feel around for it. Watch the hokki+ tutorial for more information. Sitting is especially comfortable thanks to the depth suspension. For added safety, a certain amount of resistance is needed to activate the gas spring – at least 57 pounds for the small version and at least 83 pounds for the larger Hokki+.

  • Should I get the fixed height Hokki or the height-adjustable Hokki+?

  • The height-adjustable Hokki+ is particularly recommended if used by people of different heights or if someone works at stations of different heights. It’s also great for home use as it can be used as children continue to grow.

  • What options do I have when ordering the Hokki stool?

  • The Hokki stool comes in an array of vibrant, contemporary colors including red, multiple shades of blue, as well as neutral white and black grey. For sizing, the stool is available in four fixed heights and two height-adjustable sizes. For more information about customizable features, we invite you to contact us.

  • I didn’t find the answer to my question. How can I contact VS?

  • You can reach us by phone at (704) 378-6500 or via email at [email protected], or simply fill out this online contact form.